Add your desired products to your shopping cart, when you’re done, select “checkout”. If you will create an account with your email address it will be easier to track you order or save you information for future orders, your information which includes billing and shipping information must be filled out.

We accept American Express, Mastercard, Shop pay, UnionPay, Google
Pay, Apple Pay and PayPal.

Transactions are processed in Hong Kong Dollars (HKD). Please be aware that currency conversion charges by your bank may apply.

We offer two premium shipping options, SF Delivery and SF Express, partnering with reliable carriers to ensure secure and efficient delivery. 

Strike20 shipping is available for the following countries:

United Arab Emirates, Argentina, Austria, Australia, Belgium, Bulgaria, Brunei, Brazil, Canada, Switzerland, Chile, Cameroon, Columbia, Czech Republic, Germany, Denmark, Ecuador, Estonia, Spain, Ethiopia, Finland, France, United Kingdom, Ghana, Greece, Guatemala, Croatia, Hungary, Indonesia, Ireland, Israel, India, Italy, Japan, Kenya, South Korea, Sri Lanka, Lithuania, Luxembourg, Latvia, Morocco, Mali, Myanmar, Mexico, Malaysia, Nigeria, Netherlands, Norway, Nepal, New Zealand, Panama, Peru, Philippines, Poland, Portugal, Romania, Saudi Arabia, Sweden, Singapore, Slovenia, Slovakia, Suriname, Togo, Thailand, Tanzania, Uganda, United States of America.

Based on the recipient’s country, the price is calculated during checkout. Deliveries to Israel up to 149$ will cost 12$ (within 15-20 days to delivery), any order above 149$ is with free shipping (to any given country in the list).

*Please note that shipping rate and premotion might change from time to time. The shipping rates automatically will be calculated on the cart.

Any order with valid payment method will be shipped up to 24 hours after it was received, unless otherwise noted.

Order shipped via SF Express will arrive within 5-7 working days, orders shipped via SF Delivery will arrive within 7-10 working days.

special delivery to Israel will be (15-20) days.

Strike20 offers a 30-day return and exchange policy. You may return your merchandise to First Tactical within 30 days of receiving your product. Returned products must be in resalable condition. Refunds are processed within 5 to 7 business days after receiving and inspecting the returned items at our warehouse. We will apply refunds to the original credit card used at the time of purchase. While return shipping costs are typically the responsibility of the buyer, we will cover these costs if the product is damaged or if an error occurred on our part. Please note that we cannot accept returns for a refund or in-store credit after 30 days from the date you received your package.

If you receive a damaged or defective product, please contact us immediately through our dedicated support channel at support@strike20.com, or reach us directly via our customer service hotline.

In cases where the product is defective or an error has occurred on our part, we will bear the shipping costs to alleviate any inconvenience.

• Damage resulting from misuse, abuse, accidents, or negligence.
• Normal “wear and tear” from gradual degradation due to intensive use.
• Damage caused by alterations, modifications, or repairs not authorized by Strike20.
• Damage resulting from exposure to corrosive substances.

Our flexible 30-day return policy allows you to make returns or exchanges within 30 days of receipt, please contact us via email or WhatsApp for prompt support.

Should your product exhibit a defect during the warranty period, please reach out to our customer service at support@strike20.com with your full name, order number, and a detailed description of the issue. Our team will guide you through the process to ensure a quick and effective resolution.